Help & support
Answers to common questions below. For anything else, write to us and include your order number if it's about an order.
Email supportsupport@zoveoo.comWhere is my order?
Open Your Orders and tap the order — its current status (placed, packed, shipped or delivered) is shown there.
Can I cancel an order?
Yes, while it is still "Order placed" and hasn't been packed yet. Open the order from Your Orders and use Cancel order.
How do I return an item?
Open the order from Your Orders, choose the item and pick a reason. Most items can be returned within the window shown on the order.
What payment methods are accepted?
Cash on delivery is currently the only payment method.
How do coupons work?
Browse available coupons on the Coupons page, or enter a code at checkout. Only one coupon applies per order.